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What changes does the GDPR bring to our patients?

On May 25, 2018, the General Data Protection Regulation (GDPR) came into force and this has brought a number of changes for our patients.

We strive to be as transparent as possible when using your data and will be happy to inform you on site about what steps need to be taken to ensure that your personal data is optimally protected.

Illnesses, diagnoses, and even seeing a specific doctor are confidential information that patients often do not want to pass on to their family members or third parties. The GDPR now provides additional measures to improve your data protection.
Our data protection declaration, which you can access at, explains in detail how we handle personal data in the co-ordination. In order to ensure that our patients agree to the processing of their data or findings, you will be asked in the practice to give your consent in writing. At the same time, the communication channels (telephone, email, post) are agreed. We would like to point out that emails are generally not a secure means of communication. A code word is designated for future phone calls to ensure that information is not disclosed to third parties who may be calling on the patient’s behalf.

Since we have a network of specialists in the co-ordination, some patients can be referred to another specialist by their supervising doctor for further clarification of the clinical picture. In such cases, the treating doctor obtains the patient’s written consent that the existing data or findings may be passed on to the other doctor.

The Co-ordination sees the GDPR as an additional opportunity to increase the quality of service through the secure and transparent handling of your personal data. We want to ensure that not only our patients, but also their personal data are in good hands in the co-ordination.